How we collect, use and protect your information
Effective date: 17 September 2026
Legacy Pets provides pet aftercare services and memorial merchandise. This policy explains what information we collect through this website and how we use it.
When you contact us, request services or place an order, we collect the information you provide: your name, email address, phone number, mailing address, and details about your pet. Payments are handled by secure third-party payment processors; we do not store your card numbers on our systems.
We use your information to provide and schedule our services, respond to your questions, fulfill and ship orders, and send updates about services you have requested. We do not sell or rent your personal information to anyone.
We share information only with the service providers needed to serve you: payment processors, shipping carriers, and the software platform that operates this website. These providers may only use your information to perform services for us.
This site may use cookies and basic analytics to understand how visitors use it. You can control or delete cookies in your browser settings.
You may ask us at any time to see, correct or delete the personal information we hold about you by contacting us using the details below. We keep records only as long as needed for our services and legal obligations.
This website is not directed at children and we do not knowingly collect their information.
If we update this policy, the new version will be posted on this page with a new effective date. Questions are always welcome:
Phone: 0161 503 1579
Email: info@legacypets.com
Address: 2 Riders Gate, Bury, BL9 7RD